Terms and Conditions

All bookings/reservations made through oakwoodhamlet.com /direct or indirect shall be subject to the following terms and conditions:
With effect from   the oakwoodhamlet.com website is offered to you on the condition that you (Direct clients / Travel agents / Travel Portals/ Third Party ) accept without modification the terms, conditions, and notices contained herein. Your use of the oakwoodhamlet.com website constitutes your agreement to all such terms, conditions, and notices. We have same agreement ,  Term and conditions for all Travel Partners. We don’t do any special agreement with anyone. If you do not agree with any part of the terms, conditions and notices mentioned below, you must not use the services provided by oakwoodhamlet.com

1. Limited User:
You agree and undertake not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
2. User Conduct and Rules:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
  (a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  (b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  (c) upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents;
  (d)

upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

  (e)  conduct or forward surveys, contests, pyramid schemes or chain letters;
  (f)  download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  (g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  (h) violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  (i) violate any applicable laws or regulations for the time being in force in or outside India; and
  (j)  violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.
3. User Warranty and Representation:

You guarantee, warrant, and certify that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered byoakwoodhamlet.com
4. Disclaimer Of Warranties/Limitation Of Liability:
  I. oakwoodhamlet.com   has endeavoured to ensure that all the information on the Website is correct. oakwoodhamlet.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shalloakwoodhamlet.com  be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall oakwoodhamlet.com  be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further,oakwoodhamlet.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond oakwoodhamlet.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
  II. Oakwoodhamlet.com  will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.
  III. If for any reason, the law does not permit exclusions of liability then, the liability of oakwoodhamlet.com shall be limited to such amount paid by the user and retained by the Company for the transaction in question.
5.  GENERAL PROVISIONS
   I.   Oakwoodhamlet.com may at its own discretion add to, modify or remove any part of these Terms and Conditions of Use at any time as it may deem fit, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site shall become operational soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.
   II.  Oakwoodhamlet.com  may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
   III.  Oakwoodhamlet.com  reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of its systems as well as its clients and users interests are and remain, well-protected. Towards this end, the Company may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
   IV.   If the Company, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then the Company may cancel the said orders at any time up  to 22 hours before the expected date of visit to any Hotel booked through oakwoodhamlet.com & bookingwithanurag.in
6. Indemnification:
You agree to indemnify, defend and hold harmless bookingwithanurag.in andoakwoodhamlet.com  from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by  oakwoodhamlet.com  that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
7. Pricing:
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change atoakwoodhamlet.com’s discretion.
8. Severability:
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
9.  DISPUTES
  I. If any dispute arises between you and the oakwoodhamlet.com during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. Both parties shall agree to a sole arbitrator. The place of arbitration shall be Shimla and the arbitration proceedings shall be in the English language.
  II. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.
  III. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Shimla, India.
BELOW MENTIONED ARE THE SPECIFIC HOTEL TERMS
1.  The primary guest must be at least 18 years old to be able to check into the hotel. It is mandatory for guests to present valid photo identification at the time of check-in. The identification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
2.  Check-in time and check-out time is as per hotel policy & terms. Early check-in or late check-out request is subject to availability and the hotel might charge you extra for it. Please note that the check-in time is subject to change as per hotel policy & peak season.
3.   The hotel reserves the right of admission.  Booking Manager / Travel agents /Travel agencies will not be responsible for any check-in denied by the hotel under its policy or due to non production of proper proof of identification
4.  Hotel is not responsible of any loss or harassment caused if anyone made booking through any Travel Portal / Agencies / Third Party.
5. Your stay does not include additional penses like telephone charges, meals that aren't part of your meal plan and any other any hotel services you may choose to use.
6. A mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc may be charged by the hotel. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
7. Cancellation requests which are made either online or on the phone to our customer support team shall be entertained. Hotel shall not be liable to entertain any cancellation requests made directly to the hotel without intimating oakwoodhamlet.com  and also through any other medium including, but not limited to, SMS or e-mail.
8. Oakwood hamlet is not responsible for any cancellation if booked by or through  Third party / Travel agencies.
9. Oakwood hamlet is not responsible for any confirmed booking made behalf of hotel by any third party / Travel Agent / Travel agencies. Booking is subject to availability and can be reject by hotel through direct phone call or email.
10. Oakwood hamlet / Managers have right to cancel any third party or direct booking without any notice. Refund will be done according to cancelation Policies of Hotel.
11. If you don't show up at the hotel, you'll still be charged the entire stay.
12. Bookings done under offers are non- refundable.
13. Oakwoodhamlet.com doesn't support changes and modifications to online bookings once they're made.